info@dimphealth.com | 654 50 83 78

DimpHealth

In compliance with the provisions of current legislation, DimpHealth (hereinafter also Website) undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated in this privacy policy

This privacy policy is adapted to current Spanish and European legislation on the protection of personal data on the Internet. Specifically, it respects the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
  • Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller processing the personal data

The data controller of the personal data collected by DimpHealth is: , with NIF: (hereinafter, Data Controller). Its contact details are as follows:

The person responsible for the processing of personal data collected in DimpHealth is: Dimphealth SL, with Tax Identification Number: B56978299 and registered in: Registro Mercantil de Granada with the following registry details: T 1859, F 25, S 8, H GR 60500, I/A 1, whose representative is: Nicolás Benítez Muñoz (hereinafter, Data Controller). Its contact details are as follows:

Register of Personal Data

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by DimpHealth, through the forms provided on its pages will be incorporated and processed in our file in order to facilitate, expedite and fulfill the commitments established between DimpHealth and the User or the maintenance of the relationship established in the forms filled in by the User, or to respond to a request or query from the User. Also, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in Article 30.5 of the RGPD applies, a record of processing activities is kept which specifies, according to their purposes, the processing activities carried out and other circumstances established in the RGPD.

Principles applicable to the processing of personal data

The processing of the User’s personal data shall be subject to the following principles set out in article 5 of the RGPD and in article 4 and following of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights:

  • Principle of lawfulness, fairness and transparency: the consent of the User shall be required at all times after full and transparent information on the purposes for which the personal data are collected.
  • Purpose limitation principle: personal data will be collected for specified, explicit and legitimate purposes.
  • Principle of data minimisation: the personal data collected will be only that which is strictly necessary for the purposes for which it is processed.
  • Principle of accuracy: personal data must be accurate and always kept up to date.
  • Principle of storage limitation: personal data shall be kept in a form that permits identification of the User only for as long as necessary for the purposes of processing.
  • Principle of integrity and confidentiality: personal data shall be processed in a way that ensures their security and confidentiality.
  • Principle of proactive accountability: the Data Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed by DimpHealth are limited to identification data only. Under no circumstances are special categories of personal data, as defined in Article 9 of the GDPR, processed.

The categories of data processed by DimpHealth include both identification data and special categories of personal data as defined in Article 9 of the GDPR.

Special categories of personal data are understood to include those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural person’s sex life or sexual orientation.

The processing of special categories of personal data shall in all cases require the User’s explicit consent for one or more specific purposes.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. DimpHealth is committed to obtaining the User’s express and verifiable consent for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw their consent at any time. Withdrawing consent shall be as easy as giving it. As a general rule, the withdrawal of consent shall not affect the use of the Website.

On occasions when the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if the completion of any of the fields is mandatory because they are essential for the proper execution of the requested operation.

Purposes of the processing for which personal data are intended

Personal data are collected and managed by DimpHealth for the purpose of facilitating, streamlining, and fulfilling the commitments established between the Website and the User, or to maintain the relationship established in the forms completed by the latter, or to respond to a request or inquiry.

Likewise, the data may be used for commercial purposes involving personalization, operations, and statistics, as well as activities related to DimpHealth’s corporate purpose. They may also be used for data extraction, storage, and marketing studies in order to tailor the Content offered to the User and to improve the quality, functionality, and navigation of the Website.

At the time personal data are collected, the User will be informed of the specific purpose or purposes for which the data are intended; that is, the use or uses that will be made of the information gathered.

Retention periods for personal data

Personal data will only be retained for the minimum time necessary for the purposes of processing and, in any case, only for the following period: 18 months, or until the User requests their deletion.

At the time personal data are collected, the User will be informed of the period during which the personal data will be retained or, when that is not possible, the criteria used to determine that period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time personal data are collected, the User will be informed of the recipients or categories of recipients of the personal data.

The User’s personal data will be shared with the following recipients or categories of recipients:

GOOGLE SPAIN S.L., located at PLAZA PABLO RUIZ PICASSO (TORRE PICASSO), 1 – FLOORS 20, 26 AND 27, 28020, MADRID

If the Data Controller intends to transfer personal data to a third country or international organization, the User will be informed at the time the personal data are collected about the third country or international organization to which the data are intended to be transferred, as well as the existence or absence of an adequacy decision by the Commission.

Personal data of minors

In accordance with Article 8 of the GDPR and Article 7 of the Organic Law 3/2018 of December 5 on the Protection of Personal Data and the guarantee of digital rights, only individuals over the age of 14 may lawfully give their consent for the processing of their personal data by DimpHealth. In the case of a minor under the age of 14, parental or guardian consent will be required, and processing will only be considered lawful to the extent that such authorization has been granted.

Secrecy and security of personal data

DimpHealth is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security for the risk associated with the collected data, in order to guarantee the security of personal data and to prevent the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, as well as unauthorized disclosure of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, and vice versa, is fully encrypted.

However, since DimpHealth cannot guarantee the absolute invulnerability of the internet nor the complete absence of hackers or others who may fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a personal data breach occurs that is likely to result in a high risk to the rights and freedoms of natural persons.
In accordance with Article 4 of the GDPR, a personal data breach is understood to mean any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure, through legal or contractual means, that such confidentiality is respected by its employees, partners, and any person to whom the information is made accessible.

Rights arising from the processing of personal data

The User has the following rights with respect to DimpHealth and may therefore exercise them against the Data Controller, as recognized by the GDPR and Organic Law 3/2018 of December 5 on the Protection of Personal Data and the guarantee of digital rights:

  • Right of access: This is the User’s right to obtain confirmation as to whether or not DimpHealth is processing their personal data and, if so, to gain access to their specific personal data and information about the processing carried out or being carried out by DimpHealth. This includes, among other details, information available on the origin of the data and the recipients of any communications made or planned regarding the data.
  • Right to rectification: This is the User’s right to have their personal data amended if it is found to be inaccurate or, considering the purposes of the processing, incomplete.
  • Right to erasure (“the right to be forgotten”): This is the User’s right, provided that current legislation does not provide otherwise, to obtain the erasure of their personal data when the data are no longer necessary for the purposes for which they were collected or processed; when the User has withdrawn their consent and there is no other legal basis for the processing; when the User objects to the processing and there are no other legitimate grounds to continue it; when the personal data have been processed unlawfully; when the personal data must be erased to comply with a legal obligation; or when the personal data have been obtained as a result of a direct offer of information society services to a child under the age of 14.
    In addition to erasing the data, the Data Controller, considering the available technology and the cost of implementation, must take reasonable steps to inform other controllers processing the personal data of the data subject’s request for the erasure of any links to those personal data.
  • Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; when the processing is unlawful; when the Data Controller no longer needs the personal data but the User requires them for the establishment, exercise, or defense of legal claims; and when the User has objected to the processing.
  • Right to data portability: Where the processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit them to another data controller. Whenever technically feasible, the Data Controller shall directly transmit the data to the other controller.
  • Right to object: This is the User’s right to object to the processing of their personal data or to request that DimpHealth stop processing them.
  • Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, except where otherwise provided by applicable law.

Thus, the User may exercise their rights by means of a written communication addressed to the Data Controller with the reference “GDPR-dimphealth.com”, specifying:

  • The User’s full name and a copy of their ID card. In cases where representation is accepted, the identity of the representative must also be proven by the same means, along with a document verifying the representation. The copy of the ID card may be replaced by any other legally valid means that proves the identity.
  • A request stating the specific reasons for the application or the information the User wishes to access.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document supporting the request being made.

This request and any other attached documents may be sent to the following address and/or email address:

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites not operated by DimpHealth. The owners of such websites will have their own data protection policies and will be solely responsible for their own data files and privacy practices.

Complaints to the supervisory authority

If the User believes that there is a problem or a breach of the applicable regulations in the way their personal data are being processed, they have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos) — https://www.aepd.es/.

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary for the User to have read and agreed to the terms regarding the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller may proceed with such processing in the manner, for the periods, and for the purposes stated. Use of the Website implies acceptance of this Privacy Policy.

DimpHealth reserves the right to modify its Privacy Policy at its own discretion, or due to a legislative, jurisprudential, or regulatory change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. Users are advised to review this page periodically to stay informed about the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights.